Privacy policy
🛡 PRIVACY POLICY (GDPR COMPLIANT)
Last updated: 01/12/2025
HomeIQTech (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, store, use, and protect your information in compliance with UK GDPR and Data Protection Act 2018.
1. Information We Collect
When you visit or purchase from HomeIQTech, we may collect:
Personal Data
- Name
- Email address
- Phone number
- Billing & shipping address
- Order details
- Payment information (processed securely via Shopify — we do NOT store card details)
Automatically Collected Data
- IP address
- Device/browser type
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use your data to:
- Process and fulfil your order
- Send order updates and tracking
- Improve website performance
- Provide customer support
- Prevent fraud
- Send promotional emails (only with consent)
3. Legal Basis for Processing (GDPR)
We process your personal data under:
- Contract – to fulfil your purchase
- Consent – newsletters/marketing
- Legitimate interest – fraud prevention, store improvement
- Legal obligation – tax & accounting compliance
4. Sharing Your Information
We only share data with:
- Shopify (store platform)
- Payment processors
- Trusted suppliers & couriers (to fulfil your order)
- Analytics tools (e.g., Google Analytics)
We never sell your personal information.
5. Data Retention
We retain your order and account information for as long as legally required (typically 6 years under UK tax law).
6. Cookies
We use cookies to improve your experience.
You can manage cookies via your browser settings or Shopify cookie banner.
7. Your GDPR Rights
You have the right to:
- Access your data
- Correct your data
- Request deletion
- Restrict processing
- Data portability
- Withdraw consent
Email: info@homeiqtech.co.uk
8. Data Protection & Security
We use encryption, secure payment processing, and industry-standard protections to safeguard your data.
9. Contact Us
Questions? Email: