Contact information
We’re here to help you make your home smarter, safer and more connected.
Whether you have a question about a product, need support with an order, or just want advice — we’d love to hear from you.
📩 Email Support
Our customer support team is available Monday–Friday.
General Support:
📧 support@homeiqtech.co.uk
We respond to all messages within 24 - 72 hours.
📦 Order Support
For help with an existing order, please include:
- Your order number
- The email address used at checkout
- Photos/videos (if reporting a damaged/faulty item)
💬 Live Chat (Coming Soon)
We’re working on adding real-time online chat to help customers faster.
💡 Need Help Quickly?
Check our FAQ page for answers to common questions — including:
✔ Shipping times
✔ Tracking your order
✔ Warranty information
✔ Returns & refunds
✔ Smart device compatibility
🤝 Our Commitment
Your satisfaction is our top priority.
We pride ourselves on reliable support, quality products, and quick resolution if anything goes wrong.
Thank you for choosing HomeIQTech — the home of smart living.
VAT number: 504829979